Planet Basketball

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Get answers to questions about our services:

How much does it cost to register?
How many members do you have?
Who will access my details?
How does it work?
I'm a player, how long does it take to be contacted by a team?
I'm a team, how often should I check your online database?
How long will my details be available in your database?
Will I be able to change and update my details after I have registered?
How does the profile rating system work?
What is 'My Notes'?
What are the reviews?


How much does it cost to register?

The registration is currently free.

How many members do you have?

At the beginning of 2009, we had over 8000 members (players, teams, coaches and agents).

Who will access my details?

Only registered members will have access to your details (except your email address which will remain confidential) .

How does it work?

Players, teams, agents, coaches register with Europlayers providing information about themselves.

Once you are registered, our existing members will be able to view your profile online and, if they are interested in finding out more about you, will contact you via your profile page. You will also be able to browse our database (which includes players, teams, agents and coaches) and contact any of them.

I'm a player, how long does it take to be contacted by a team?

Usually it takes at least a few days. As soon as a player registers, his details will be available online. At this stage, it just depends on the teams if they are interested in the profile of the player or not.


I'm a team, how often should I check your online database?

You should check our database regularly. Every day new players register.

How long will my details be available in your database?

We won't delete your details until you ask us to do so. For example, if you have found a team and you don't want to be contacted anymore by other teams interested in your profile.


Will I be able to change and update my details after I have registered?

Yes. Once you have registered you will be able to change and update your details online whenever you want.


How does the profile rating system work?

Because we now have thousands of members, it has become very difficult for us to manually review all their profiles. The consequence of this is that there are a number of profiles that are very incomplete and not useful to members viewing them.

Therefore, we have implemented a rating system to allow members to highlight to others incomplete or incorrect profiles.

How does it work? It's very simple: every time you view a profile, you will be able to rate it using the feature located at the bottom of the profile:

-Blank=>Profile does not provide any useful information.
-Incomplete=>Some information provided but some is missing or incorrect.
-Complete=>Profile completed with useful information.

Profiles with an average rating set to 'Complete' will be displayed first in the list. This will allow you to better focus on completed profiles.

Rules:
-you are not allowed to rate your own profile.
-you can re-rate a profile; for example, if a member has changed it since you last viewed it. In this case, only your most recent rating will be used.
-if you abuse the system by, for example, rating profiles as 'blank' when they are evidently complete, we will prevent you from rating profiles in the future.
-if your profile has been rated as 'blank' or 'incomplete' by other members and if you have updated it recently, let us know. We will review it manually and reset your rating.
What is 'My Notes'?

We know that you like to create comments about other members, like their phone number, email address, where they currently live, if you think it's worth keeping in touch with them or not and so on.
So we've added the functionality to allow you to write and store notes about other members on the website.
The notes are private. Nobody apart from yourself can see the notes that you have entered.
To create a note, click on 'Add Note' on the members' profile page.
To see all the notes that you have entered, click on 'My Notes' on the left menu of the Member Zone.


What are the reviews?

Do you know an agent who particularly helped you to find a new team in Europe or a team who organised everything well: from buying your air-tickets to finding an accommodation near their club? Or maybe the complete opposite happened to you: the team didn't organise anything and you were left to find your own accommodation and you didn't speak a word of the language! And what about the player that wasn't as good as his profile indicated and who didn't even turn up at the matches?

Wouldn't you like to tell other members about them? We think you should! That's why we've added the functionality to allow you to write reviews about other members on the website.

There are three types of review: positive,neutral and negative.

Rules:
-all the reviews will be validated by Europlayers before being published.
-if you abuse the system by giving a negative review to someone you don't know, you will be prevented from giving reviews in the future and you will be given a negative review by Europlayers.
-a review should be informative; it should contain enough details to explain why you're giving it otherwise it will not be published.

To add a review on a member, click on 'Reviews' at the top of the members' profile page.



Any doubt? Just register for free and have a look at our database.

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